To allow flexibility for our guests, we are now offering a Deposit Protection Plan, completely free of charge for a limited-time.
The free Deposit Protection Plan is available for new river cruise bookings throughout Europe and Southeast Asia, departing during 2021, 2022 or 2023. The Deposit Protection Plan (DPP) is available for new bookings for Scenic, Evergreen and Emerald Cruises brands.
The DPP is provided at a cost of $125 per person per tour or cruise, $200 per person per tour or cruise on Emerald Azzurra voyages and $250 per person per cruise on Scenic Eclipse voyages.
The DPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises and Dalmatia cruises.
Where You cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation.
If Your tour or cruise is suspended the terms and conditions of the suspension will be applicable to Your booking and the cost of the DPP and all funds being held will be moved into a Future Travel Credit.
The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit.
If You do not rebook within 24 months, or utilise all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.
Policy is effective for new bookings made from 29 June 2021.
Terms and Conditions: Free Deposit Protection Plan is available on 2021, 2022 and 2023. European and Southeast Asia river cruises for new bookings made from 01 November 2020. This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher. Free Deposit Protection Plan is not available on our Russia or Egypt Cruises.